The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately.
Randall L. Englund, MBA, BSEE, NPDP, CBM, is an author, speaker, trainer, professional facilitator, and consultant for the Englund Project Management Consultancy ( www.englundpmc.com). Formerly he was a senior project manager at Hewlett-Packard. He facilitates project management seminars for the Project Management Institute and other professional associations and teaches university courses.
Alfonso Bucero, CSE, MSc, PMP, is the founder and managing partner of BUCERO PM Consulting(www.abucero.com), where he serves as an author, speaker, trainer, and consultant. He was a senior project manager at Hewlett-Packard Spain. He received a Distinguished Contribution Award in 2010 and was designated a Fellow in 2011 by the ProjectManagement Institute.