Information and Communication Technologies in Action

This book combines 20 stories from a variety of organizations with a selection of nine theories, both mainstream and emerging. The stories introduce readers to individuals talking about how they communicate today via information and communication technologies (ICTs) in business or organizational contexts. The theories, presented in accessible language, illuminate the implicit patterns in these stories. This book demonstrates how and why these technologies are used under myriad circumstances.

Larry D. Browning, (Ph.D. Ohio State University) is a professor of organizational communication and the John T. Jones Centennial Fellow in Communication in the Department of Communication Studies at the University of Texas at Austin. His research interests include the role of lists and stories in organizations, information and communication technologies (ICTs) and narratives, cooperation and competition in organizations, and grounded theory as a research strategy.

Alf Steinar Satre (Ph.D. University of Texas at Austin) is an associate professor in the department of industrial economics and technology management at The Norwegian University of Science and Technology. His research interests include ICTs, organizing, communication, information management, innovation, and new venture creation.

Keri K. Stephens (Ph.D University of Texas at Austin) is an assistant professor in the Department of Communication Studies at the University of Texas at Austin. Her research focuses on how people use ICTs at work.

Jan-Oddvar Sornes, (Ph.D. Norwegian University of Science and Technology) is an Associate Professor and Vice Dean at Bodo Graduate School of Business, Norway. Jan’s research focus is on organizational communication, specifically how ICTs are used in organizations.