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商品簡介
Building on the events and lessons of September 11, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.
作者簡介
A. Michael Noll is a professor at the Annenberg School for Communication at the University of Southern California. He is also affiliated with the Columbia Institute for Tele-Information at Columbia University's Business School and the Media Center at New York Law School.
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