People Operations: Automate Hr, Design A Great Employee Experience, And Unleash Your Workforce
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40% of small business executives say payroll, benefits, compliance, and people management is "the worst" part of their jobs. Legacy HR practices are outdated and risky, and most of their software is clunky and siloed.
The reality is that there is no longer a need for a traditional HR department. Almost all its responsibilities can be automated. SMBs need only an individual or small team to do what robots can't: manage employee experience and make it a competitive advantage. That's people operations.
Based on monthly conversations with half a million SMBs, this book explains how to skip an HR department by using better digital tools and automating traditional HR processes so executives can cut costs, save time, and get back to leadership. It explains how to do more with less, including:
- Hack HR (with robots): Make the stuff you have to do easy
- Sleep Well: Stay on the right side of compliance
- Boost Productivity: Measure and improve your people with efficient, digital tools
- Scale Culture: Making the employee experience efforts measurable and efficient
- Plans and templates to guide each stage of your journey, for businesses with twenty employees, two hundred, and everywhere in between.
The book also contains actionable templates, tools, checklists, and examples curated from today's most successful small businesses.
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