Robert’s Rules of Order was originally published in 1876, as a guide for groups when they met to maximize the efficiency of their meetings and conduct their business in an orderly fashion. The book hi
Your favourite butler is back with even more advice to help you succeed in etiquette and entertaining! In a fantastic follow-up to his national bestseller, The Butler Speaks, Charles MacPherson lays
East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, inte
Offers 101 tips for improving professional behavior in any business situation, covering such topics as establishing rapport, maintaining a professional image, using social media, and gaining a competi
The Marvelous Millennial’s Manual to Modern Manners is the concise, approachable and relevant go-to manners and civility manual that makes all professional millennials’ lives more productive and pleas
Many will judge you based on your table manners alone. That’s not too surprising when you consider that we use all of our manners at the table—courtesy, consideration and respect. Thus, it does seem p