Professional Supervision is a core component of maintaining accreditation for many professions particularly in the community and human services sector. Clinical professions such as Social Workers, Occ
Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. In addition, th
This book describes what could be termed n 'engineering development secret' -- the creation and application of visible knowledge to propel effective product development. Visible knowledge is a tool ne
Based on the IOM's estimate of 44,000 deaths annually, medical errors rank as the eighth leading cause of death in the U.S. Clearly medical errors are an epidemic that needs to be contained. Despite t
Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams – especially performance improvement teams (PIT
This book focuses on government systems and how they can be improved to bring about high levels of customer satisfaction and lower the cost of government. The text is based on the author’s work with t
The CMIO Survival Guide is the handbook for the new Chief Medical Information Officer, as well as for those recruiting or planning to recruit a CMIO. This quick reference is organized by real-world to
This book introduces a concept call the Lean Practitioner. Unlike Six Sigma, there have not been great strides in standardizing Lean Practices. While there are Lean Certification programs, most compan
With the use of electronic health records (EHR) transforming the healthcare industry, the use of information technology in the maintenance of personal health records poses a range of issues and opport
Workshop leaders play a central role in your company's efforts to implement TPM. Once your workers have been divided into small groups to learn the fundamentals of TPM, it is the group leader who spea
Workplace Clinics and Employer Managed Healthcare: A Catalyst for Cost Savings and Improved Productivity is not another diatribe on the national healthcare problem. Instead, it is a book about what is
Keeping Score ensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be based on the needs of the customers, shareholders, and emp
The author shares his specific experiences with Lean transformations -- some successes and some failures – and his insightful perspective shows readers how the understanding of Lean progresses from th
Toyota's world-renowned success proves that just-in-time (JIT) makes other manufacturing practices obsolete. This simple but powerful book is based on the seminars given by Taiichi Ohno and other seni
If you're aware of the tremendous improvements achieved in productivity and quality as a result of employee involvement, then you'll appreciate the great value of creating a visual factory. This book
