THE AGILITY OF BUSINESS PROCESS IMPROVEMENT（簡體書）

《THE AGILITY OF BUSINESS PROCESS IMPROVEMENT(英文版)》內容為：John Sharp is a professor of Organisational Excellence。thefounder and director of Centre of OrganisatiOnaI Excellence（CORE）at Salford Business School，the University of Salfordin the UK，a chartered mechanical engineer（C．Eng．M．I．Mech．E．）and a qualified assessor for the EFQM fEuropean FoundationQuality Model）which is being used by businesses and publicsector organisations as a business excellence model for thefuture．In the past 1 0 years。Prof Sharp has received more than￡2 million of research grants frOm EPSRC and Europeanorganisations，and published over 50 papers and books．Healso has rich industrial experience，such as working as anengineer at Rolls—Royce Aero Engine for 8 years．
Bing Deng is a research assistant in this project and is currentlyworking as an editor of Hubei Provincial Science and TechnologyPress．She has helped organise research events and activities，collect and input data for the research analysis and discussion．

作者姓名：XueyuanLiu
相關作品：《The agility of business process improvement·英文版》

作者姓名：JohnSharp
相關作品：《The agility of business process improvement·英文版》

作者姓名：BingDeng
相關作品：《The agility of business process improvement·英文版》

Acknowledgement
Declaration
Glossary of Terms and Abbreviations
Chapter 1 An Introduction
1.1 Chapter introduction
1.2 Research Background
1.2.1 Dynamic market and various 'panaceas'
1.2.2 Contrasting Phenomenon in the Motor Industry
1.2.3 Motor Industry and AM
1.3 Research rationale and necessity
1.4 Research aim and objectives
1.5 Research questions, methodology and administration
1.6 The proposed contributions and limitations
1.7 The structure of the book
1.8 Chapter summary

Chapter 2 The Evolution of AM and BPI
2.1 Chapter Introduction
2.2 The Evolution of Management Strategy and Technique
2.2.1 Agricultural Era
2.2.2 Industrial Era
2.2.3 Quality Era
2.2.4 Knowledge Era
2.2.5 A Summary
2.3 Agile Manufacting (AM)
2.3.1 The Concept of AM
2.3.2 The Implementation of AM in Practice
2.3.3 The Four Major Principles of AM
2.3.4 Eight Constructs of AM
2.3.5 A Summary on AM
2.4 BPI
2.4.1 The Concepts
2.4.2 BPI Approaches
2.4.3 BPI Methodologies
2.4.4 A Summary on BPI
2.5 The Linkages Between AM and BPI
2.6 A General Understanding of The Auto Industry
2.6.1 The Development of The World Auto Industry
2.6.2 The Manufacturing Practices in The Auto Industry
2.6.3 The UK Luxury Car Manufacturing Industry: Facts and Features
2.7 Chapter Summary

Chapter 3 The Theoretical Agile BPI Framework
3.1 Chapter Introduction
3.2 The Theoretical Agile BPI Framework
3.3 Chapter Summary

Chapter 4 The Research Methodology
4.1 Chapter Introduction
4.2 The Research Philosophy, Strategy and Methods
4.2.1 Research Philosophy
4.2.2 Research Strategy
4.2.3 Data Collection Methods
4.2.4 Research Analytical Strategy and Techniques
4.3 The Case Study Design and Administration
4.3.1 The Design
4.3.2 The Preparation
4.3.3 The Data Collection
4.3.4 The Data Maintaining and Manipulation
4.4 Chapter Summary

Chapter 5 The Case Study and the Results
5.1 Chapter Introduction
5.2 An Overview of the Case Study Company
5.2.1 A Brief History
5.2.2 The Vision, Mission and Key Goals
5.2.3 The Main Products and Markets
5.2.4 The Management Structure
5.2.5 The BPI Project
5.3 The Results and Analysis
5.3.1 The Agile Constructs
5.3.2 The BPI Performance and Its Enablers and Barriers
5.3.3 Some Outstanding Issues
5.4 A Summary of the Results

Chapter 6 The Discussion
6.1 Chapter Introduction
6.2 Discussions of the Results
6.2.1 The Agile Constructs
6.2.2 The BPI Practice and Barriers
6.2.3 Some other Outstanding Issues
6.3 The Barriers of Agility of BPI
6.4 Theoretical Implications and a Modified Agile BPI Framework
6.4.1 Theoretical Implications
6.4.2 A Modified Agile BPI Theoretical Framework
6.5 Managerial Implications
6.6 The Originality and Contributions
6.7 A Critique on This Research
6.8 Recommendations for Further Study
6.9 Chapter Summary

Chapter 7 Conclusion
7.1 A Review of this Research
7.2 Achievement of Aims and Objectives
7.3 The Contributions, Limitations and Recommendations
7.3.1 The Originality and Contributions
7.3.2 The Limitations and Recommendations for Further Study
7.4 An Overall Conclusion
References
Appendices
Appendix A Covering Letter to the UK Car-manufacturers
Appendix B Research Proposal
Appendix C Confidentiality/Non Disclosure Agreement
Appendix D Attended training courses for case study research
Appendix E Case Study Protocol
Appendix F A Consent Form
Appendix G Interview Plan
Appendix H Interview Questions
Appendix I A sample of contact summary
Appendix J Organisational structure & terms
Appendix K Managerial recommendations