商品簡介
Workplace violence can occur anywhere: schools, office buildings, hospitals, or late-night convenience stores. It can occur day or night, inside or outside of the workplace, and it can include threats, harassment, bullying, stalking, verbal abuse, and intimidation. Left unchecked, workplace violence can lead to physical assaults and homicide. This handbook tackles this often overlooked but pervasive problem and provides a comprehensive five-step process for understanding and preventing it.
作者簡介
Don Philpott has published over five thousand articles in newspapers and magazines in the U. S. and U. K., and written more than ninety books on a wide range of subjects, including The Wounded Warrior Handbook (GI, 2008). Don Grimme is the President of GHR Training Solutions, a nationwide 'workplace people solutions' consulting firm, and coauthor of the groundbreaking book on managing people in today's workplace, The New Manager's Tool Kit (2008). His articles are among the most frequently quoted resources on the subject.