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魅麗。花火原創小說66折起
Conversation Transformation ─ Recognize And Overcome The 6 Most Destructive Communication Patterns
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Conversation Transformation ─ Recognize And Overcome The 6 Most Destructive Communication Patterns

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優惠價:90599
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商品簡介

Repair communication breakdowns on the spot and drive positive results in every conversation

Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.

Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:

AWARENESS
Learn to recognize an ineffective communication pattern the instant it occurs

ACTION
Use specific new strategies to turn the conversation in a better direction

PRACTICE
Engage in repeated, structured practice to turn those actions into new habits

Praise for Conversation Transformation:

“Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.”
—SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations

”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.”
—SENATOR JOHN F. KERRY

“Practical, inspiring, and powerful. You will never look at your conversations the same way again.”
—SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand

作者簡介

Scott Goodson is the founder and current Chairman of the $300 million global advertising/marketing agency StrawberryFrog, with offices in New York, Amsterdam, Mumbai, and Sao Paulo. He developed an invative marketing approach that connects with consumers via the merging of advertising, entertainment, techlogy, and social/cultural activism.

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優惠價:90 599
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(到貨天數約30-45天)

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