"Recommended."--Choice: Current Reviews for Academic LibrariesBrigham and Women's Hospital, a high-profile, complex, academic medical center in Boston, MA, is a founding member of the Partners HeathCa
Kritek, a nursing professor who conducts conflict resolution, leadership, and gender and communication workshops and training programs, explores the process of resolving conflicts in situations where
Presents pragmatic and effectives tools for understanding conflict, negotiating difference, and creating a balance among those who work in health care. Uses narrative, example, and theory to demonstra