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魅麗。花火原創小說66折起

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原文書 (2)

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$600~$799 (1)
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2016年以前 (2)

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平裝 (1)
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James L. Heskett/ W. Earl Sasser Jr./ Christopher W. L. Hart (1)
James L. Heskett/ W. Earl Sasser Jr./ Leonard A. Schleisinger/ Wayne Shepherd (NRT) (1)

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2筆商品,1/1頁
Service Breakthroughs: Changing the Rules of the Game
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1.Service Breakthroughs: Changing the Rules of the Game

作者:James L. Heskett; W. Earl Sasser Jr.; Christopher W. L. Hart  出版社:Free Pr  出版日:2007/09/12 裝訂:平裝
What Do Citicorp, UPS and Marriott have in common? They are "breakthrough" service providers,firms that changed the rules of the game in their respective industries by consistently meeting or exceedi
定價:768 元, 優惠價:79 607
無庫存,下單後進貨(到貨天數約30-45天)
What Great Service Leaders Know and Do ― Creating Breakthroughs in Service Firms
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2.What Great Service Leaders Know and Do ― Creating Breakthroughs in Service Firms

The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big data, and complexity. The authors begin by reviewing their own foundational work,
定價:1400 元, 優惠價:79 1106
無庫存,下單後進貨(到貨天數約30-45天)

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