The Journey Never Ends ─ Technology's Role in Helping Perfect Health Care Outcomes

With a lot of books already available on how to get an EMR installed, this book explores how to leverage that data and technology to change processes, cultures, and business models that position a health system for the future. Editors and contributors focus on various aspects of getting the most value out of the huge investments health systems are making in their EMRs, offering guidance not only to CIOs and other IT professionals, but more importantly to the non-IT management teams and clinical executives in health systems here and abroad for the next decade.

Dave Garets is an internationally known industry analyst, author, and speaker on healthcare issues. The cocreator of the HIMSS Analytics EMR Adoption Model, he was elected to HIMSS 50-in-50, the 50 most memorable contributors to healthcare IT in the last 50 years. In his 26-year career in healthcare, Dave has been a hospital CIO, group vice president and head of the healthcare IT research organization at Gartner, Inc., president and CEO of HIMSS Analytics, board chair and EVP of HIMSS, EVP of Healthlink, and general manager and executive director of The Advisory Board Company.

Claire McCarthy Garets, MA, FHIMISS, is an organizational sociologist and an internationally recognized change management and technology adoption strategist. She has more than three decades of experience supporting diverse health care organizations through transformative technology implementations. In addition to her IT work, Claire’s change leadership experience includes mergers, downsizings, and reorganizations. Claire is the CEO of Change Gang, LLC, a boutique healthcare change management consulting firm. She specializes in transformational leadership development; supports HCOs in electronic medical record planning, implementation, and optimization; and advises IT companies. She earned an MA in sociology from the University of Montana.