The research is based on formulating a series of guidelines to orient knowledge management in postgraduate distance studies with a view to contributing to increase competitiveness in the market by offering quality academic training in the national territory, in the hope that it can serve as a basis for similar institutions. I dedicate this work to my parents, for being an example of struggle and perseverance to follow. To my only son Samuel Andr廥, for being my angel and the great love that fills my spirit of life. My thanks to God, who always accompanies me to give me strength. //Member of the Research Center of Humanities and Education (REDHECS) of the Urbe, participating as a referee and executing research projects in conjunction with the center. //Member of the Research Center of Administrative and Managerial Sciences (CICAG) of the Urbe, participating as a referee and executing research projects in conjunction with the center. //Arbitrator in area Problems of Development, Science and Technology. File number: RO-MC-023-2011 of OPCION Journal. Experimental Faculty of the UNIVERSITY OF ZULIA. ISSN 1012-1587. Legal deposit: pp198.