?Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires supp
??E-Commerce Strategy: Text and Cases provides the fundamental literature required for graduate students and practitioners to understand electronic commerce. Each chapter provides clearly designed lea
"The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement
Bharati Mohapatra focuses on assessment of the social, functional, physical and emotional aspects of neighborhood Open Space and the attitude of people for community participation in managing the Open