The Knowledge Manager's Handbook ─ A step-by-step guide to embedding effective knowledge management in our organization

ISBN13：9780749475536
出版社：Kogan Page Ltd
作者：Nick Milton; Patrick Lambe
裝訂／頁數：平裝／288頁
規格：24.1cm*16.5cm*2.5cm (高/寬/厚)
出版日：2016/04/28
關鍵字： The Knowledge Manager's Handbook ─ A step-by-step guide to embedding effective knowledge management in our organization、 The、 Knowledge、 Manager、 Handbook、 step、 by、 guide、 to、 embedding、 effective、 knowledge、 management、 in、 our、 organization、 Kogan Page Ltd、 Nick Milton、 Patrick Lambe、外文書、 General management、

杜威圖書分類： General management

定價：NT$ 2700 元

優惠價：90 折 2430 元

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可得紅利積點：72 點

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作者簡介

商品簡介

Milton, an international knowledge management consultant, and Lambe, a consultant specializing in knowledge, learning, and innovation, offer a handbook that outlines each stage of creating and implementing a knowledge management framework to deliver business value from organizational knowledge. They describe what knowledge management is, their approach, and barriers and pitfalls; preparation aspects, including strategy, people, the budget, objectives, and the partners; assessment and planning, including the audit process, the knowledge management framework, and issues of stakeholder management, communication, culture, and detailed planning; implementation, the creation of the knowledge management champions network, the “trials and pilots” stage, the roll-out program, metrics and reporting, possible obstacles, and the handover to a knowledge management operational support organization; and case studies of the framework's implementation in a multinational branded goods company, an oil company, a Chinese telecoms company, a public sector sports organization, and a UK legal firm. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)

作者簡介

Nick Milton is a Director and Co-Founder of Knoco Ltd., a knowledge management consulting company. He is the author or co-author of The Lessons Learned Handbook, Knowledge Management for Teams and Projects, Knowledge Management for Sales and Marketing (Chandos) and Performance Through Learning-Knowledge Management in Practice (Elsevier).

Patrick Lambe is Adjunct Professor of Knowledge Management at the Hong Kong Polytechnic University and Visiting Professor in the Knowledge and Innovation Management Ph.D. program at Bangkok University. He is also the author of Organising Knowledge (Chandos).