Phillips, a speech and language therapist, offers a practical guide and text on assertive communication for clinicians and managers in healthcare and other helping professions. While the book is for b
This comprehensive interactive workbook is designed to guide practices step-by-step through the process of business planning. It covers all aspects of business planning and organizational analysis; th
Directed at health and social care professionals, this work provides practical strategies for developing leadership skills. Phillips currently works as a pediatric speech and language therapist. She h