A comprehensive treatment of systems and software testing using state of the art methods and tools This book provides valuable insights into state of the art software testing methods and explains, wit
Models and methods for operational risks assessment and mitigation are gaining importance in financial institutions, healthcare organizations, industry, businesses and organisations in general. This
Fully revised and updated, this book combines a theoretical background with examples and references to R, MINITAB and JMP, enabling practitioners to find state-of-the-art material on both foundation a
Ron S. Kenett, Chairman and CEO of KPA Ltd. also Research Professor, University of Turin, Italy and International Professor, NYU School of Engineering, New York, USAGalit Shmueli, Institute of Servi
Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a
Process Improvement and CMMIR for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, an
