This book presents a close look at the main developments in IT, business processes and offshore outsourcing. The authors study these topics in both theory and practice, exploring the rising prominence
A new look at nearly 20 years of theoretical and practical research on IT outsourcing, this book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inf
Based on over 200 interviews, this new book provides rich insights and practices on the toughest challenges facing offshore client/supplier relationships. While many client organizations fou
