Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informativ
"In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informativ
In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves i
Performance information has long permeated the public sector. The actual use of performance information, however, has long been taken for granted. This book is one of the first to bring together an i
Combining practical experience with academic analysis, this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indica
