We live in digital time. Our pace is rushed, rapid-fire, and relentless. Facing crushing workloads, we try to cram as much as possible into every day. We're wired up, but we're melting down. Time man
A MESSAGE OF HOPE FOR EVERYONEOn May 29, 2001, Reata Strickland posted a version of Interview with God on a local church Web site in Alabama, with no announcements or advertising. Within a week 500,
Every January 1, a quirky crowd storms out across North America for a spectacularly competitive event called a Big Year -- a grand, expensive, and occasionally vicious 365-day marathon of birdwatchin
Brimming with vivid scents and spice-laden flavors, Asian cooking includes a vast range of culinary styles and ingredients. From sizzling Korean barbecued beef with tantalizing dipping sauce to steam
A roast goose with chestnut stuffing embodies the winter holidays as much as snow-dusted fir trees and brightly wrapped packages. Whether your tradition includes Yorkshire pudding or potatoe latkes,
Civilization and Its Enemies is a tour de force by America's "reigning philosopher of 9/11," Lee Harris. What Francis Fukuyama did for the end of the Cold War, Lee Harris has now done for the next gr
SOUP & STEWMaking a long-simmered stew or heartty soup is rewarding for every cook, and countless combinations of flavor are possible. Whether you crawe a bowl of rich lamb stew or spicy bean chili,
Savory crab cakes, panfried to a crisp golden brown. Succulent sea bass roasted on a bed of fennel. Tender lobster meat cloaked in drawn butter. When it comes to fish and shellfish, there is no end t
Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service. Building on eight years of research, the au
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a
Living Artfully is expressing who you are and connecting with others in inventive new ways, through caring gestures -- an unusual, encouraging card, some homemade treats, a shared cup of tea, an upli
Much of our business thinking is shaped by delusions -- errors of logic and flawed judgments that distort our understanding of the real reasons for a company's performance. In a brilliant and unconve
A radically new interpretation of the Progressive Era which argues that business leaders, and not the reformers, inspired the era’s legislation regarding business.
Now fully updated and totally revised, this highly regarded classic remains the most comprehensive study available of America’s military history.Dubbed “the preeminent survey of American military hist
"This is a book about principles, politics, & power-constitutional principles & how they affect the power of the president, Congress, and the courts to decide some of the momentous issues of o
When the Civil War broke out, Clara Barton wanted more than anything to be a Union soldier, an impossible dream for a thirty-nine-year-old woman, who stood a slender five feet tall. Determined to ser
