Communication is a two-way street—we express and we receive information. Doing either without valuing the importance of each leads to a breakdown between ideas and people. This guidebook stresses the
Describes how to use body language to provide better and more effective interpersonal communication, including reading and using facial expressions, hand gestures, and proper posture techniques.
Describes how to use professional connections and networking for advancement in one's career, including guidelines on finding contacts, building professional networks, and using proper business etique
Discusses the characteristics of an effective leader, tactics for building trust, and strategies for continuing personal development while in a leadership role.
