The transformation of the Bodleian Libraries provides an example of how major libraries can meet twenty-first century challenges: in 2008 it was facing a failed system installation, a failed plan to c
As libraries change from warehouses of books to learning spaces, librarians are reducing the number of books to make room for reading, conversation, and other activities. Therefore, it is more crucial
This new series presents and discusses new and innovative approaches used by professionals in library and information practice worldwide. The authors are chosen to provide critical analysis of issues
During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about t