Quality management is at the heart of successful supply chains, and Managing Quality: Integrating the Supply Chain, Eighth Edition provides the most comprehensive, up-to-date approach to mastering this critical field. This edition builds on a foundation of modern quality theory while integrating cutting-edge advancements, including AI, IoT, and risk management in global supply chains. With a focus on Lean, Six Sigma, and service quality, this leading textbook equips students and professionals with the essential tools to enhance quality and operational effectiveness.
