This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous ed
This book contains the refereed post-conference proceedings of the First International conference on Exploring Services Science (IESS) in Geneva, Switzerland, in February 2010. The goal of the Confere
Requirements engineering has since long acknowledged the importance of the notion that system requirements are stakeholder goals—rather than system functions—and ought to be elicited, modeled and anal