The Long Term Care Customer Service Improvement Program is designed to accelerate your staff's skills and your resident's satisfaction. Your facility's benefits include:‧ A systematic and simple metho
A perfect core text for introduction to communication or communication theory classes, Questions of Communication puts theory into context by using an accessible question and answer format — each chap
In the second edition of Interviewing, experienced educators Rob Anderson and G. Michael Killenberg explain and demystify the interviewing process, offering students a practical guide to the fascinati
Tells the story of the relationship between two of the last century's foremost scholars of dialogue, philosopher Martin Buber and psychotherapist Carl Rogers.
In a world where a rhino can be gene-spliced with a dog, freakish animals are everywhere, and the Creature Cops have to deal with them! From vicious gator-snakes to cute panda-dogs, these animal cops
Friends Forever celebrates the magic of friendship in these stand-alone tales featuring all of your favorite characters. Share adventures with Pinkie Pie and Applejack, Princess Celestia and Spike, Fl
Dialogue: Theorizing Difference in Communication Studies is the first anthology of work on dialogic approaches to communication that offers a state-of-the-art collection of original essays in this
This book explores new and emerging ways to approach popular culture—from case studies to emerging theories—and examines how popular culture, media, and communication influence our everyda
Communication Perspectives on Popular Culture contains all new writings from many important established scholars as well as brilliant young scholars in the communication field. Contributors explore ne
This volume of Adventures in Friendship collects three stories featuring Princess Celestia and Spike! First, Princess Celestia presides over a hearing concerning her oldest professor, then Spike recei