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A fully revised and expanded edition of the runaway bestseller, Surrounded by Idiots—now with more:Text • Charts • Examples • Snark!Master the four basic behavior types and change the way you communicate!Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy?You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.Erikson’s simple yet ground-breaking techniques will help you understand yourself better, hone communication and social skills, handle conflict with confidence, improve dynamics with your boss and team, and get the best out of the people you deal with and manage.At a moment in time when understanding one anot

The witty and practical bestseller and global phenomenon that helps you to understand and communicate better with those around you. THE NUMBER 1 SUNDAY TIMES BESTSELLER, NOW FULLY REVISED AND UPDATEDDo you ever think you're the only one making any sense? Have you ever tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Does your colleague's abrasive manner get your back up?You are not alone. Communication expert and bestselling author Thomas Erikson has dedicated himself to understanding how people function and why we often struggle to connect with certain types of people.In his simple but groundbreaking book, Erikson reveals the four types of human behaviour - Red, Yellow, Green and Blue - and how understanding them can transform every interaction in your personal and professional life. By learning how to read personality cues, adapt your communication style and handle conflict confidently, you’ll:Build stronger relationships at work a