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Competition is moving beyond industry to ecosystem. Are you ready?In the shift from pipeline to platform, value is no longer created by your company's product or process alone--it's created through in

Is it possible to take advantage of the benefits of data collection--and mitigate risks--for both companies and customers?Most consumers are not very skilled at evaluating privacy risks; they're either unable to determine the cost of sharing personal data online or unaware of what they're sharing. (Doesn't everyone scroll down without reading to click "I accept"?) Without much intervention from most federal or state-level governments, companies are on their own to define what qualifies as reasonable use. In today's digital surveillance economy, there are no clear-cut best practices or guidelines.Gathering and using information can help customers--we see that in personalization and autofill of online forms. But companies must act in the best interest of their customers and treat the sensitive information users give them with the ethical care of doctors, lawyers, and financial advisers. The challenges of operating in a digital ecosystem aren't going away.Customer Data and Privacy: The In

Become a digital-first organization.If you read nothing else on leading digital transformation, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected t

Burnout is rampant. Recognize the signs and make the right changes now.The always-on workplace and increasing social pressures are leading to an unprecedented rate of burnout. Unmanaged, chronic work

Move ahead in your career--without leaving your family behind.What happens when you're no longer setting goals and chasing dreams that work for you alone? When the career choices you make have ripple

Lead Your Business Through the Covid-19 RecessionThe second global downturn in a dozen years is upon us—but do lessons learned during the Great Recession still apply? What must you and your business d

Is your business playing it safe--or taking the right risks?Risk is a regular part of business, but knowing which risks to take and when to step back is often unclear. Whether you're assessing a new o

Stop juggling; start managing everything you need to do at home and at work.It used to be simple: Stay late, turn in flawless work, catch up on sleep later. You needed that mind-set to get where you a