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TREAT YOUR CUSTOMERS: THIRTY LESSONS ON SERVICE AND SALES THAT I LEARNED AT MY FAMILY'S DAIRY QUEEN STORE
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出版日:2006/01/01 作者:BOB MIGLANI  出版社:HYPERION  裝訂:平裝
A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy QueenR storeBob Miglani grew up helping his family manage t
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