If you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information security breaches tend to occur as a result of human, as well as technological,
In this book Kai Roer presents his Security Culture Framework, and addresses the human and cultural factors in organisational security. The author uses clear, everyday examples and analogies to reveal
Directing the Agile Organisation uses a combination of first-hand research and in-depth case studies to offer a fresh approach to business management, applying Agile processes pioneered in the IT and
As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prep
'IT as we know it is dead.' Forces are at work that are reshaping the very fabric of the IT organization. Driven by our own history, changing perceptions of how technology should work and newfound, bu
ISO/IEC 20000 is an important international standard for IT service providers. Implementation and certification will improve your business processes and practices and will reassure your customers that
A short introduction to the key processes and stages of an asset management project as outlined in the Information Technology Infrastructure Library (ITILR).
This guide looks at the human challenges associated with information security.It assesses the consequences of failing to meet them and – most importantly – looks at the steps organisations can take to
