The 23 papers in this collection examine online retail customer behavior, the adoption of mobile services, and business demand for internet service providers and web services. Three of the chapters id
"This book provides the most up-to-date research findings and future directions for customer relationship management in contemporary enterprises, covering a wide range of topics such as management iss
"This book offers insights into issues, challenges, and solutions related to the successful application and management aspects of electronic business, providing a comprehensive framework for researche
Lee (computer science, Western Illinois U.) gathers research by international contributors in business information systems, operations management, finance, marketing, and electronic commerce to explor
This collection explores the expanding use of different information and communication technologies by small and medium-sized businesses, and identifies strategies businesses can adopt to become more c
Lee (information systems and decision sciences, Western Illinois U.) has edited this collection of research papers on the latest advances in e-commerce that cover such topics as e-customer relationshi
The 18 contributions to this volume discuss research in e-business trends, technologies and practices under the five main categories of: e-business models and organizations, strategies, web services,
"This book presents emerging research surrounding the use and value of Radio Frequency Identification (RFID) technology for cost reduction, supply chain improvement, inventory management, and partner
