Carrison, a consultant and former journalist, praises the resourcefulness of Israeli businesses under the threat of terrorism. Through interviews with executives, including the director of the Israel
Avoid the costs and headaches of employee lawsuits. It has become the bane of every employer’s existence: the dreaded lawsuit from a disgruntled employee. Accusations of discrimination, se
Re-energizing a company’s customer service -- and inspiring greater customer loyalty --using the power of kindness. Despite years of focus on the importance of customer service, most busin
Drawing on 250 interviews with business executives, 700 survey responses, and two detailed case studies, this book presents a model for transformational outsourcing that is, outsourcing core functions
No matter what industry you're in or what economic conditions you are facing, you can still build a phenomenally successful business. Bestselling business authority Mark Thompson and international suc
Winner of the prestigious PMI David I Cleland Project Management Literature Award in 2007 A comprehensive reference presenting the critical concepts and theories all project managers must master, Th
Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn’t enough: you need a concrete plan for putti
Fast, easy ways to energize your memory! With phones ringing off the hook, constantly changing to-do lists, and increasingly complicated schedules, having a good memory has become more importa
To bring out the best in your employees, remember that performance is only the beginning. At some point in their careers, all managers face a frustrating and seemingly insurmountable chall
You can't fight your basic nature. But if you can understand it, you can succeed. Twelve specific and very important cognitive functions begin developing in the brain at birth. These ""ski
How deep and strong is your organization's leadership "bench"? "The key to sustained competitive advantage in any industry is not size, image, or technology. Its talent, particularly a
Nautilus Book Awards Winners for 2007 (category: Self-Help/Psychology/ Personal Growth) "Like many people, Kathleen Hall found that despite great success and material wealth, she had yet to iden
Powerful Proposals presents a step-by-step plan for creating informative, engaging documents that satisfy your clients' needs and feature the solutions your firm can provide. It's an invaluable tool f
"Sales can be one of the most intellectually stimulating and financially rewarding careers in the world. Very few people earn more than the best sales professionals. Sales gives you the opportunity to
Now in paperback, Brian Tracy shows readers how to get more out of the time they have while they watch their productivity--and income-skyrocket ! One of the world’s premier business consul
When you can see the future, you can profit from it. Foreword by Joseph Coates In the next 50 years, new technologies, shifting global economics, and many other factors will present in
For true innovation, you may need to think outside the box -- and outside the company. "Knowledge is good," preaches the inscription under the statue of college founder Emil Faber in the f
Learn how to master an elusive but crucial skill from personal success expert Brian Tracy. "As one of the world's premier business consultants and personal success experts, Brian Tracy has devoted hi
Written by a 65-year-old traditional CEO and his 36-year-old entrepreneur son, this text explores the concept of leadership from the contrasting perspectives of their different generations. The author
Your Successful Project Management Career provides you with all the information and advice you need to get started. Beginning with an overview of how project management got started, how the field has
As companies cut back on their field reps and face-to-face contact becomes rare, sales success increasingly means selling on the phone. Whether you're a seasoned telesales professional or a newcomer j
Mortgage Confidential is an insider’s look at the mortgage process for anyone concerned with getting the best deal (and not being taken advantage of) while financing their home. The book goes beyond t
Everything You Need to Know to Close Deals, Build Relationships, and Create Win-Win Outcomes By Paul S. Goldner, Peter McKeon The key to setting your sales on fire! Negotiation is a key
Personal success expert Brian Tracy gives readers a proven action plan for getting the job done when the pressure is on. In business and in life, things seldom go exactly as planned. You'v
The scientific facts that will enable more constructive debate about the stem cell issue. "There has been much recent debate about the merits, dangers, and nature of stem cell research. Some see
"More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a produc
How to make sure employees meet their goals -- and yours. "All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performanc
All-new, fast, simple exercises managers can use to build great teams! Most managers, supervisors, and team leaders realize the importance of team-building, but just can’t seem to find the time
Teams that succeed are those that know how best to work together. This book shows managers how to get fast, powerful results. In a team situation, many issues -- like lack of trust and commitmen
"This book's challenge to the marketing community is to wake up and rethink who it is that has control over the economic purse strings." -- From the foreword by Paco Underhill "Forewor
If you’re overwhelmed and overworked, you don’t need sympathy—you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most ver
When you speak at work…does anyone listen? People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than
A Quick Guide to All the Formulas and Ratios You Need to Invest Like a Pro By Michael C. Thomsett All the must-have formulas stock investors need, with easy-to-follow instructions for using
As a department manager, the last thing you want to think about is numbers. But the truth is, that's the only thing your executives and senior managers are thinking about so it's crucial to understand
"The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perf
In 1953, South Korea was rated by the U.N. as the poorest country in the world. Five decades later, it is the fifteenth largest economy. Now, South Korea's decisions on how to manage its society and i
It can be found in a smile, a handshake, or a friendly chat. Knowing how to influence others is a crucial element of success. We succeed in business and in life when we influence how others think, fe
Technical and business aspects of Internet consulting are addressed in this book offering advice and instructions on incorporating, financing, and marketing an Internet consulting business, and tips o
Asserting that knowledge is a key source of competitive strength and intelligent strategy, Hatten and Rosenthal (business, Boston U. and consultants, both) present a model, test, and review to help fr
This practical resource for managers explains how to keep projects and initiatives on track and get them completed on time and under budget. Consultant and trainer Lewis (The Lewis Institute) covers e
