Explains how to identify the bullying styles of bossy children, details how a parent's insecurities can reveal themselves, and outlines how these parents can regain control in their relationship with
Simmons presents students, academics, general interest readers, and professionals working in a wide variety of contexts with the second edition of her comprehensive guide to bringing the power of effe
Offers lessons in strategic planning for businesses, incorporating examples ranging from Alexander the Great to IBM and General Electric, with proven ideas for increasing return on investment and maxi
Toporek offers tips and advice for effectively interacting with customers on a day-to-day basis. The material is divided into ten sections, each focusing on a different aspect of customer service. Top
Business today is global--and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team
Projects—especially complex ones—are inherently risky. Between time constraints, technical challenges, and resource issues, things can easily go wrong—making the identification of potential risks an e
Every team needs a regular dose of team spirit to function at its best. That's why managers turn to these easy and effective activities for building camaraderie and cohesion. Now in its second edition
It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent
The details of international business are growing more complex by the day—and even the most seasoned professionals can find themselves in need of guidance. This comprehensive answer book supplies read
Miller argues that salespeople need to use different language and different strategies when selling to business executives than they do selling to people who are actually going to use their product or
With greater workplace demands comes greater stress—and it’s taking a toll on our productivity and well-being.The standard recommendations are to exercise, meditate, eat better. But who has time for y
Explains to small business owners the best way to use crowd funding to finance their ventures, including how to pitch a project to the public, which crowd funding portal is the best to use, and how to
Offers instructions to salespeople on improving their performance by knowing their product, creating rapport, building trust, creating an effective presentation, and establishing "megacredibility."
This book offers tips and advice on how to increase one's sales potential. The material is appropriate for anyone in the sales field, whether it be car sales on the lot, online selling, or anything in
Encourages parents to help their teenagers be self-motivated, take responsibility for their learning, work through their problems, become their own advocate, and present themselves well.
Soupios and Mourdoukoutas present readers with their examination of classical philosophy as it applies to leadership, engaging the work of Aristotle, Heraclitus, Sophocles, Hesiod and a variety of oth
Virtual training gives learning professionals unprecedented flexibility, making it possible to reach participants globally and unite physically dispersed teams. But designers and facilitators must ada
Examines the elements that are crucial for crafting a successful raesumae or cover letter, from the layout and presentation to where to send it and how to request salary requirements.
Considered a standard reference in the field, this handbook describes the components of facility plans for several timeframes, methods for forecasting budget and space needs, the financial case justif
The author adapts the principles in "The Art of War" for small businesses, teaching them to choose the right ground for battle, strike at competitors' weakest points, and build and leverage strategic
Handshaw, a business learning professional, speaker on instructional design and performance improvement, and consultant, outlines an approach to designing business training instruction that combines i
Van Rooy, Senior Director of International Human Resources Strategy and Operations at Walmart, provides readers with a roadmap to career success. No matter the reader's career path, Van Rooy provides
Offers advice in creating a business plan that will attract investors, including gathering key data on prospective customers, analyzing market demand, and removing excessive detail.
Covering 80 different topics in all—including online bullying, sexting, drugs depression and many other challenges—a straight-talking guide helps parents understand why teenagers behave the way they d
In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. C
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Too few, and inefficiency ensues; too many,
Brand tracking, CRM programs, trade shows, online behavior tracking, satisfaction studies. Mounds of marketing metrics are generated across touchpoints and channels. It can be information overload--to
In this constantly-connected, do-more-with-less world, being able to increase your productivity is a real advantage. Certified Professional Organizer (CPO®) and productivity expert Tamara Myles has de
This book compiles 100 tips and techniques for project management processes. Organized alphabetically, they relate to the areas of general, leadership, teamwork, control, scope, time, cost, quality, h
Papke, an organizational psychologist, leadership consultant, executive coach, and speaker and facilitator, outlines a framework for aligning customer needs with a company's leadership, culture, and b
Offers unemployed persons a step-by-step plan for handling the loss of a job, creating a new career plan, writing effective raesumaes, networking advice, and advice on the interview process.
Pagnoni, a fundraising consultant and workshop leader who directs three nonprofit organizations, and Solomon aid nonprofit organizations in enhancing organizational growth and getting to the next leve
Too much debt? Not enough savings? Stop your whining and get to work. It's time to become a battle-ready financial warrior, prepared to tackle any money challenge. Modeled on the Soldier's Handbook, w
Managing people is a tricky business—and managers and small business owners need a clear understanding of the essentials of human resources to survive. The original edition of The Manager’s Guide to H
Salespeople, consultants, managers, executives, entrepreneurs. . . Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more in
