Citing workplace bullying as a “silent epidemic,” Curry, once a target herself, provides real-world problem-solving. With an approach based on learning and memory theories, she offers a how-to book ch
Want to build a six-figure income business? Only a truly engaged and motivated team can get you there.In Be a Network Marketing Leader, industry superstar Mary Christensen reveals how anyone can culti
Toporek offers tips and advice for effectively interacting with customers on a day-to-day basis. The material is divided into ten sections, each focusing on a different aspect of customer service. Top
Business today is global--and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team
The AMA Handbook of Due Diligence is the most complete guide available on how to properly perform a due diligence investigation — and radically improve the success rate of a pending corporate merger o
What gives objects their color? Why does copper conduct electricity, but glass does not? Why is carbon dioxide a greenhouse gas while oxygen and nitrogen are not? These are basic questions about how
Ever since the first colonists landed in “The New World,” Americans have forged ahead in their quest to make good on the promises of capitalism and independence. This book vividly illustrates the hist
How do you measure greatness? Whereas “excellence” is about becoming the best you can be at one particular thing, greatness moves you past routine success and onto a new plateau where your achievement
Sales force effectiveness drives every company's success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have
For the right person, a career in media sales can be glamorous, rewarding, and lucrative. But without the right guidance, it can also be challenging. Author Paul Weyland has decades of experience work
Power, position, property. That's been the name of the game throughout human history. And the urge to gain new territory -- or keep what's already been acquired -- certainly shows up in our daily work
In leadership as in life, only practice makes perfect. Habits are powerful. They can lock us into negative behaviors (like snacking and smoking) or train us to act automatically in ways that benefit u
It sounds so simple: Incorporate a story and people will remember your message. But when you get down to crafting one, there’s nothing easy about it.Material for stories surrounds us. Yet few people a
From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager’s existence. So what do most do? Ignore them!And that’s a recipe for more problems. Written by a
In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. C
When it comes to motivating and inspiring employees, there is no better or tougher model than the Federal Bureau of Investigation. In its one hundred-year fight against the ever-changing tactics of or
Anderson, a journalist and host of a radio show called The Career Clinic, brings together first-hand accounts of people she interviewed for the show who have found careers they love. She organizes the
By now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human con
Thomas is the CEO of a sales management consulting firm whose clients include AT&T, Spring, Nortel, and Novell; he is a previous winner of IBM's Golden Circle Award, the company's highest recognit
"One of the best-selling real estate career books of all time is back and better than ever! Your Successful Real Estate Career has long been the bible for countless aspiring real estate professionals.
As demand for real estate has skyrocketed, so have prices. But finding affordable properties to buy and sell for profit has actually never been easier! Why? Because foreclosures are at an all-time hig
The story of Lewis and Clark, widely regarded as the most successful leadership team in American history, offers lessons for business leaders that will inspire them to persevere even in the face of a
A giraffe and an elephant consider themselves friends. But when the giraffe invites the elephant into his home, disaster strikes. The house has been designed to meet the needs of the tall, slender gi
In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to
Capture their attention-and keep it! With the rise of digital media, you'd think it would be easier than ever to be heard. Yet, most messages fail to cut through the clutter. Consumers are overwhelmed
The future is closer than you think. In a world that's changing faster and more furiously than ever, the ability to shift focus is critical. Why is it that some organizations can continually evolve to
Demographics not only define who we are, where we live, and how our numbers change, but—for those who can read beyond the raw figures—they open up hidden business opportunities that lie ahead.What wil
How many managers have time to plow through big books of leadership development? None! And they’ll never need to with this slender book of 50 simple yet powerful ideas. The Little Book of Leadership D
The story of any military operation revolves not just around strategies and equipment, but around people. Now for the first time, readers will get an intimate look at the people behind CAS—Close Air S
What makes a great leader? Confidence? Trust? Vision? The ability to inspire? The answer is complex yet understandable. The good news is that most great leaders are made, not born, and many of the cha
Arguing that the type of care patients receive is linked to the type of patient they are, Fesen (U. of Kansas), an oncologist and internist, provides a guide for cancer patients to help them navigate
No matter how motivated and energetic you are—even if you're the greatest salesperson on the planet!—as a network marketer with limited time, there's only so much money you can make without great peop
To get the biggest return, real estate investors need the right financing. And as they buy multiple properties, their debt to equity rises, making it more difficult to get the kind of deal they need.
On the eve of the U.S. invasion of Iraq, Pittsburgh native and graduate student Ben Orbach traveled to the Middle East to experience the region first-hand. Despite having a degree in Middle Eastern st
"Take a look around your workplace and try to find the following items: A statement of business objectives. I think it’s in that pile by the copy machine. A schedule of divisional goals. Everyone got
" A good appraisal system can serve as an effective structure for culture change within an organization -- and it can help ease one of every manager's most dreaded duties. Now, based on 25 years of ex
Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-yo
Of all life's financial shocks, few compare to bringing home an infant. Just one tiny person costs $250,000 to raise. How will you pay for it? Written by a national money columnist and mother of two,
This book offers tips and advice on how to increase one's sales potential. The material is appropriate for anyone in the sales field, whether it be car sales on the lot, online selling, or anything in
Finding a condo, co-op, or townhouse to call home is hard enough, but finding financing to buy this kind of property is even more challenging. As a veteran mortgage banker and author of Mortgages 101,
