In the mid-1980s, Smith, a noted authority on developing-world debt, was a brash young economic mercenary, traveling to war-torn countries to make and lose fortunes by buying and selling high-risk sec
Attitude affects every facet of our lives—from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Ro
A guide to ingratiating one's self with the boss. Fifty-nine chapters offer such advice as: don't become a threat, identify your boss's allies and enemies, do more, figure out your boss's likes and di
Don’t let your company be the next grim headline . . . Cybercrime is on the rise — and businesses large and small are at risk. For management, the question is not if you will be targeted, but when. Ar
Sit fifty managers down in a room---though why would you want to, right?---and you'll get fifty different answers as to what management is and what works best. Is it the ability to communicate? Inspir
For some, a job is just a way to pay the bills. For others -- those whose careers fit their passions and personalities -- it is a source of great satisfaction and success. Career Match is designed to
Whether we realize it or not, we are all brands. We all have qualities that shape and influence how the people in our lives see us—and how we see ourselves. Nationally respected brand experts Jerry Wi
Whether we realize it or not, we are all brands. We all have qualities that shape and influence how the people in our lives see us-and how we see ourselves. Nationally respected brand experts Jerry Wi
Pressures, problems, and conflicts are a fact of life. But the manager who can face problems head-on and deal with them calmly is way ahead of the game. How to Stay Cool, Calm & Collected When the
Covers the supervisor's role, the transition from worker, teamwork, employee selection, communication, leadership, discipline, performance appraisals, employee counseling, and time management
A negotiating guide for women provides information about such topics as creating a strong presence, leveraging natural style, and handling difficult people.
Provides advice on selling merchandise on eBay, covering such topics as startup, building inventory, creating a Website, shipping, billing, and marketing products.
Offers instructions to salespeople on improving their performance by knowing their product, creating rapport, building trust, creating an effective presentation, and establishing "megacredibility."
Provides strategic interview questions for different hiring scenarios, discusses the underlying reason for particular questions, and offers advice on interpreting the candidate's response
Falcone, a human resources consultant, provides 101 sample write-ups for documenting employee performance problems related to probation, policy and procedure violations, performance issues, behavio
Provides information on dealing with people, managing, interaction, networking, public relations, among other topics, by giving the latest, pertinent, and bibliographic data on the topic
Encourages parents to help their teenagers be self-motivated, take responsibility for their learning, work through their problems, become their own advocate, and present themselves well.
Salespeople, consultants, managers, executives, entrepreneurs. . . Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more in
A guide to the circuitous world of indirect marketing channels. Discusses issues of antitrust legalities, channel power and conflict, selection criteria, distributor enticements, market coverage strat
Recent evidence shows that, if done right, business can alleviate suffering and elevate joy in our lives--while still delivering extraordinary performance.Employees, customers, investors--all want to
In today's business environment, leaders at all levels are facing enormous challenges when it comes to achieving and sustaining breakthrough operating results. Globalization, economic change, more str
Combines real-life stories with practical advice for making eldercare decisions, covering such topics as evaluating caregiving options, managing the costs of care, and having difficult discussions wit
Hampton (business, St. Peter's College) offers a reference for financial managers and business leaders to risk evaluation in the areas of financial statements, profits, capital investments, the value
The eight steps in this business training approach provide a practical framework for preparing a training program based on adult learning theory and delivering presentations effectively through verbal
Writing in a conversational yet informative style a cut above the typical jargon-filled sales propaganda, Mersino, a management consultant, introduces basic concepts of emotional intelligence and show
"Every firm’s sales force combines the distinctive personalities of its members with the complex issues of size, pay structure, incentives, performance evaluation, and effective uses of new technology
Learn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of bu
Presents a twelve-step program designed to help mothers start a small business, covering such topics as designing a logo, choosing a fair price, and deciding on a name.
Considered a standard reference in the field, this handbook describes the components of facility plans for several timeframes, methods for forecasting budget and space needs, the financial case justif
Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more. But it
The authors of this work advocate transformation beyond typical Lean measures focused on individual departments, and instead present a framework for helping each department of an enterprise work toget
Good writing is good business. Simple, straightforward writing saves time, creates good relationships, and prevents expensive misunderstandings. But why is it so hard to achieve? This incisive guide s
Explains how to start an Internet-based business; discusses e-business opportunities; offers guidelines for pre-testing business ideas; and provides tips on creating a professional looking Website, on
