Service Design and Delivery has been broadly discussed and explored by various players, including the practitioners who deliver services, scholarly professionals who evaluate it, and laymen who are th
Develop training content that adheres to today's demanding standards. Master trainer Geri McArdle's refresh of Training Design and Delivery makes accessible the proven principles and tools that count
Develop key skills you'll need for your career in mechanical, industrial, aerospace, manufacturing, or automotive engineering with PRODUCT DESIGN FOR ENGINEERS. This empowering text explores technique
The creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In the newly revised and expanded edition of this book, you w
You don't have to be a mathematician to maximize the power of quantitative methods. Written for the current?or future?business professional, QUANTITATIVE METHODS FOR BUSINESS, 13E makes it easy for yo
Reflecting the latest practices, trends, and developments from the field, SYSTEMS ANALYSIS AND DESIGN IN A CHANGING WORLD, 7E equips you with a solid foundation of the most important principles of sys
A concise paperback based on Maxfield and Babbie's best-selling RESEARCH METHODS FOR CRIMINAL JUSTICE AND CRIMINOLOGY, this "basics" version combines accessibility and a conversation
Just getting started in the computer world? This introductory text, CENTURY 21?, JR. COMPUTER APPLICATIONS WITH KEYBOARDING, 3E is the perfect companion for navigation of computer basics, file managem
This book uses intriguing real-world applications to engage readers' interest and show them the practical side of calculus. Its many applications are related to finance, business, and such general-int
Design-build is a powerful project delivery approach. Actuating such power however requires special expertise and know-how, and is indeed a trade secret. This is what this book all about. It provides
Rather than the broad array of topics in most textbooks on business databases, Umanath and Scamell focus on data modeling and database design to provide a robust understanding of these core areas. Thi
Renowned for its student-friendly writing style and fresh perspective, this fully updated Third Edition of John McMurry's ORGANIC CHEMISTRY WITH BIOLOGICAL APPLICATIONS provides full coverage of the f
Renowned for its student-friendly writing style and fresh perspective, this fully updated Third Edition of John McMurry's ORGANIC CHEMISTRY WITH BIOLOGICAL APPLICATIONS provides full coverage of the f
Renowned for its student-friendly writing style and fresh perspective, this fully updated Third Edition of John McMurry's ORGANIC CHEMISTRY WITH BIOLOGICAL APPLICATIONS provides full coverage of the f
CONSTRUCTION LAW FOR DESIGN PROFESSIONALS, CONSTRUCTIONS MANAGERS AND CONTRACTORS is a condensed -- and completely revamped -- version of the bestselling authority on engineering law, LEGAL ASPECTS OF
Appropriate for those who will be working in the social sciences, this book offers comprehensive coverage of both experimental and non-experimental methods. The author provides succinct explanations f
UNDERSTANDABLE STATISTICS: CONCEPTS AND METHODS, Eleventh Edition, is a thorough yet accessible program designed to help readers overcome their apprehensions about statistics. The authors provide clea
APPROACH Sherri Jackson's RESEARCH METHODS: A MODULAR combines a lively writing style with a novel approach to offer a refreshing alternative for the research methods course. Topics are treated in rel
The Seventh Edition of the market-leading RESEARCH METHODS FOR CRIMINAL JUSTICE AND CRIMINOLOGY combines scholarship, accuracy, and a conversational tone. Providing the most comprehensive, authoritati
Packed with checklists, advice, and how-to features, The Virtual Training Guidebook teaches you how to design, deliver, and implement live online learning. This book will help learning professionals t
Many process management books focus on manufacturing applications. A few discuss services applications and occasionally some comment on the information processes outside of the normal information tech
This bestseller will help you learn regression-analysis methods that you can apply to real-life problems. It highlights the role of the computer in contemporary statistics with numerous printouts and
Written in the same humorous, reader-friendly style as Professor Landsburg's widely popular trade book, The Armchair Economist, the lively ninth edition of PRICE THEORY AND APPLICATIONS adopts an indu
Immersive Learning: Designing for Authentic Practice focuses on how to design immersive learning environments and how these design practices differ from traditional instructional design processes. Tra
Only Doyle's C# PROGRAMMING: FROM PROBLEM ANALYSIS TO PROGRAM DESIGN, 4E brilliantly balances today's most important programming principles and concepts with the latest insights into C#. This perfect
Master the skills most important for drawing, detailing, and designing residential structures with RESIDENTIAL DESIGN, DRAFTING, AND DETAILING, 2E. This step-by-step presentation centers exclusively o
Now in full color and packed with professional information and cutting-edge technologies, SCENE DESIGN AND STAGE LIGHTING, Tenth Edition, equips you with the most up-to-date coverage available on scen
SYSTEMS ANALYSIS AND DESIGN, TENTH EDITION offers a practical, visually appealing approach to information systems development. The integrated Video Learning Sessions available via CourseMate will incr
This supplement can be used in any analytical chemistry course. The exercises teach students how to use Microsoft Excel using applications from statistics, data analysis equilibrium calculations, curv
Full of relevant, diverse, and current real-world applications, Stefan Waner and Steven Costenoble's APPLIED CALCULUS, Sixth Edition helps you relate to mathematics. A large number of the applications
Ideal for graduate, MBA, and rigorous undergraduate programs, FINANCIAL ACCOUNTING: AN INTRODUCTION TO CONCEPTS, METHODS, AND USES 14e presents both the basic concepts underlying financial statements
Ideal for graduate, MBA, and rigorous undergraduate programs, FINANCIAL ACCOUNTING: AN INTRODUCTION TO CONCEPTS, METHODS, AND USES 14e presents both the basic concepts underlying financial statements
Learning has never been easier than with ADOBE CS6 DESIGN TOOLS: PHOTOSHOP, ILLUSTRATOR, AND INDESIGN ILLUSTRATED. This reader-friendly book presents each skill on two facing pages, providing detailed
With an emphasis on real-world math applications, the Sixth Edition of INTRODUCTORY TECHNICAL MATHEMATICS provides readers with current and practical technical math applications for today's sophistica
With an emphasis on real-world math applications, the Sixth Edition of INTRODUCTORY TECHNICAL MATHEMATICS provides readers with current and practical technical math applications for today's sophistica
This edition of a horizontal format (9.5x7.5") guide for students, professionals, and power users, covers new features of all three popular design and layout programs. In addition to illustrated step-
1.This text uses intriguing real-world applications to engage readers' interest and show them the practical side of calculus. The book's many applications are related to finance, business, and such ge
THE STATISTICAL SLEUTH: A COURSE IN METHODS OF DATA ANALYSIS, Third Edition offers an appealing treatment of general statistical methods that takes full advantage of the computer, both as a computatio
This text for college students will also be useful for game and other media professionals. This second edition offers expanded discussion and examples of interface design, touching on areas such as pl
