Drawing on the expertise of leading marketing scholars, this book provides managers and researchers with insights into the fundamentals of customer centricity and how firms can develop it. Customer ce
With fifty trillion in worldwide assets, the growth of mutual funds is a truly global phenomenon and deserves a broad international analysis. Local political economies and legal regimes create differe
Qualitative Comparative Analysis (QCA) is an emerging research method that is highly suitable for evaluation studies. Clear and concise, this book explains how researchers and evaluators can use QCA e
The increasing transnationalisation of regulation – and social life more generally – challenges the basic concepts of legal and political theory today. One of the key concepts being so challenged is a
The 2008 financial crisis brought increased scrutiny to the ways in which the directors of the world’s major financial institutions handle their duties and how they impact investors, shareholders and
Thoroughly revised and updated, this third edition of EU Private International Law incorporates many developments in legislation and case-law since the publication of the second edition in 2010. Build
Author Michael Giudice presents students, academics, researchers, and legal professionals working in a wide variety of contexts, and general interest readers with an examination of the nature of the c
Editor Jichun Shi presents students, academics, researchers, and professionals working in a wide variety of contexts with the third volume of a collection of academic papers and scholarly articles foc
Companies, lawyers, privacy officers, developers, marketing and IT professionals face privacy issues more and more frequently. Much information is freely available but it can be difficult to get a gra
This innovative book examines the maritime component of China’s Belt and Road Initiative (BRI), focusing on three key trade routes and addressing the question of how China protects its overseas assets
This timely and insightful book offers an innovative, unifying conceptual framework for managing the crucial asset of human capital. In order to do this, Andrea Lanza and Giuseppina Simone bridge the
Organizing is made possible by sense-making. This book represents a narrative quest for a symbolic grounding to help leaders in times when stable social structures and institutions dissolve and disapp
In this insightful book, Alexander Styhre examines how corporations, often understood primarily as economic entities or legal devices, seek to influence and shape the market and the wider society in w
Cultural economics has become well established as a subject of interest for students and instructors of courses ranging from economics to arts administration as well as for policy-makers and practitio
Examining the changing nature of cities in the face of smart technology, this book studies key new challenges and capabilities defined by the Internet of Things, data science, blockchain and artificia
The overseas Chinese democracy movement (OCDM) is one of the world’s longest-running and most difficult exile political campaigns. This unique book is a rare and comprehensive account of its trajector
This book explores how the architecture of European economic and monetary governance has radically changed over the last decade. It demonstrates the ways in which the micro- and macro-economic constit
Over the last 50 years, and particularly since the financial crash in 2008, the community of heterodox economists has expanded, and its publications have proliferated. But its power in departments of
This thoroughly revised, extended and updated second edition of Silvia Gherardi’s classic book gives the reader a must-read orientation through the myriad of methods and styles involved in practice-ba
With a key geostrategic location and valuable maritime resources, the South China Sea has become the epicentre of several ongoing territorial and maritime disputes. This book assesses what can be done
In this book, Chen Gang examines the real-world effectiveness of China's approach to the promotion of green technologies and practices, and discusses the political landscape in which it is situated.
Innovation is changing and this exciting book explores how the shift to more collaborative ways of working with users, online communities and the crowd opens up novel business possibilities. The Innov
The Antarctic and Southern Ocean are hotspots for contemporary endeavours to oversee 'the last frontier' of the Earth. The Handbook on the Politics of Antarctica offers a wide-ranging and comprehensiv
The 38 chapters in this collection introduce graduate students to the major trends in transport research and offer decision makers in the private and public sectors ideas for improving transport polic
The underlying assumptions of this text are that nanometer-scale technologies are an important part of today's society and will play a significant role in tomorrow's economies, and that regulating the
This book examines Russia’s capacity to respond to a changing world through the lens of the country’s oil industry. Against a backdrop of social, political and climatic change, Indra Overland and Nina
Addressing the growing economic, political, and cultural presence of Asian states in the Arctic region, this timely book looks at how that presence is being evaluated and engaged with by Arctic states
Containing an in-depth study of the emerging theory and core concepts of ecological law, this book insightfully proposes a 'lens of ecological law' through which the disparity between current laws and
Everyone wants their research to be read and to be relevant. This exciting new guide presents a broad range of ideas for enhancing research impact and relevance. Bringing together researchers from all
The fields of intellectual property have broadened and deepened in so many ways that commentators struggle to keep up with the ceaseless rush of developments and hot topics. Kritika: Essays on Intelle
The Economic and Monetary Union (EMU) constitutes a key pillar of the project of European integration, and the law serves as the infrastructure of the EU’s system of economic governance. This comprehe
This innovative book explores the different ways in which dual-earner couples in contemporary welfare states plan for, realize and justify their divisions of work and care during the transition to par
In an era that seeks to challenge the notion of the universality of human rights, this thought-provoking book explores their fundamental nature and considers the work and influence of German legal sch
This book is an introduction to the works of a collective of academics on social innovation and socio-political transformation. It offers a critique of the dominance of market-based logics and extract
This concise primer offers an introduction to U.S. law from a comparative perspective, explaining not only the main features of American law and legal culture, but also how and why it differs from tha
This concise primer offers an introduction to U.S. law from a comparative perspective, explaining not only the main features of American law and legal culture, but also how and why it differs from tha
This incisive book gives a comprehensive overview of the regulation of consumer credit in both the US and the UK. It covers policy, procedure and the dynamics of the consumer credit relationship to ad
Consumers have, to a large extent, become their own producers; they are more aware of marketing and are active in adding value to the products and experiences they want. By assessing customers as acti
Since the 1970s the long term decline in self-employment has slowed – and even reversed in some countries – and the prospect of ‘being your own boss’ is increasingly topical in the discourse of both t
This introductory text is identified in the preface--but not in the title as a revised edition of an earlier work. Authors Tosi (U. of Florida) and Pilati (U. of Modena and Reggio Emilia, Italy) have
