Reading is a highly complex skill that is prerequisite to success in many societies in which a great deal of information is communicated in written form. Since the 1970s, much has been learned about t
The book covers theories of business ethics but with an eye focused on practical application. Risks, ethics, and compliance are analyzed with an overall vision, connected to the reality of business li
The GuruBook is an inspiring collection of 45 articles and interviews with well-known thought leaders and entrepreneurs, whose leadership and strategic skills have resulted in very successful business
The Quick & Easy Kaizen Facilitator Guide provides all the structure needed to effectively training your employees in Quick and Easy Kaizen. This guide combines all the wisdom and knowledge of Norman
Family Violence: Legal, Medical, and Social Perspectives examines the entire spectrum of family violence, focusing on social processes and social relationships. The eighth edition is a multidisciplina
With the introduction of a new computer platform package for the management of medical organizations and healthcare systems, this book aims to improve management techniques and increase overall satisf
The Quick & Easy Kaizen Participant Workbook is intended to be used with every Quick and Easy Kaizen workshop. This workbook allows the participant to systematically follow the facilitator through the
The book explores how enterprise technologies have evolved from being tactical automation and productivity improvement solutions, to become a critical part of creating competitive and strategic organi
ICD-10 is the 10th revision of the International Statistical Classification of Diseases and Related Health Problems (ICD), a medical classification list by the World Health Organization. It contains c
The new edition of this bestselling reference offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is an ideal resource for leaders looking to i
This book, one of three, provides useful guidance to design, implement, maintain and improve its management effectiveness and is intended to provide readers with practical ‘how to’ methods for integra
In 2004 Charlie Protzman created The BASICS Lean Implementation Model, which covers the full spectrum of what is needed to be effective and successful at implementing a Lean System. The reader is take
Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. In addition, th
This book raises awareness of moral distress syndrome in the healthcare industry. Presented in a business novel format, it describes a Grand Rounds with a magistral lecture, a format familia
Using Toyota's principles for product and process development, this book focuses the implementation of the Lean system during the past 10 years in dozens of corporations across various industries. The
This book explains why the Overall Equipment Effectiveness (OEE) measure was created and how it should be used -- many senior managers and even consultants wrongly use it to compare performance betwee
This book explains the critical parts of a continuous improvement strategy and where reactive improvement through effective daily management fits in. In addition, it shows the consequences if daily ma
The current healthcare system is under attack by market, government, and consumer forces. To stay solvent, organizations must be performing at the top of their game. This book provides detailed instru
The author shares his specific experiences with Lean transformations -- some successes and some failures – and his insightful perspective shows readers how the understanding of Lean progresses from th
Master game design and digital art principles simultaneously with this all-in-one guide to creating games in the cutting-edge game engine Unity 5. You will gain the multidisciplinary skills needed to
You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, shames, or bullies. You may not hav
Connected Health is the most dynamic phenomenon in healthcare technology today. From smartphones and tablets to apps, body sensors and telemedicine, Connected Health promises to stir foundational shif
The Workbook is designed to be used during the TPM Training and Workshop. These workbooks allows participants to systematically follow the Facilitator through the TPM training and workshop. Workbooks
This revised and updated book explores the academics behind managing the complex service environment that is the ED by combining applied management science and practical experiences to create a model
The best organizations, and even the best departments within organizations, have a roadmap: a clear vision of where they would like to be and the means by which they will get there. This roadmap drive
This book focuses on government systems and how they can be improved to bring about high levels of customer satisfaction and lower the cost of government. The text is based on the author’s work with t
Lean Supply Chain is an industry that is fast-expanding in their use of Lean and Kaizen tools. Enna’s Lean Supply Chain Quick Study Guide provides a visual reference of the tools and methodologies t
Professional Supervision is a core component of maintaining accreditation for many professions particularly in the community and human services sector. Clinical professions such as Social Workers, Occ
The VSM Participant Workbook should be used during the Value Stream Mapping Workshop. This workbook allows the participant to systematically follow the facilitator through the presentation and worksho
The VSM Office Participant Workbook is designed to be used during the Value Stream Mapping Office Workshop. This workbook systematically follows the trainer through the presentation and workshop. The
The study of discourse has spanned many disciplines and is of particular interest to aphasiologists. In recent years, discourse abilities in aphasia have garnered more attention. Within this iss
Visual Workplace/Visual Thinking (VWVT) was written by the acknowledged leading expert in workplace visuality. Though other books touch upon visual workplace tools and practices, no other author has a
The elimination of wastes is paramount to Kaizen and continuous improvement, but it encompasses more than simply removing physical waste within a physical process. Every frivolous movement of a person
When it comes to managing setup reduction within your organization, having the right guide to communicate and train employees in the concept is paramount. Enna's SMED Quick Changeover Facilitator Guid