THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each books main themes an
The proven process for making the most of every business meeting—from the coauthor of the international bestseller Dealing with People You Can’t StandIn the U.S., an estimated 25 million meetings occu
Available in audio for the first time, this backlist classic shows how to bring out the best in people at their worst. Now totally revised for a new generation of bothersome behaviors.
In every workplace there are difficult people who, at best, make life stressful and, at worst,interfere with project and career goals. Thisbook delivers a proven approach to findingcommon ground and c
