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商品簡介
A specialist in preventing aggression in the workplace and in schools, Byrnes has conducted aggression management workshops for a variety of American companies and agencies, including the U.S. Postal Service, NASA, U.S. Dept. of Agriculture, and Disney Development. He presents a systematic aggression prevention methodology, enabling readers to recognize the early signs of mounting aggression in others and themselves, and to employ strategies to prevent aggressive incidents which endanger individuals and organizations. Useful for those who are responsible for the safety of others in their work environment, the text would also be accessible to the general reader. No subject index. Annotation c. Book News, Inc., Portland, OR (booknews.com)
作者簡介
John D. Byrnes is one of the leading authorities on preventing aggression in the workplace and in schools. He has conducted aggression management workshops for some of the nation's largest employers, among them the United States Postal Service, NASA, United States Department of Agriculture, and Disney Development. He has published articles extensively and has spoken before many national associations. This is his first book.
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