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Administration and Management in Criminal Justice ─ A Service Quality Approach
  • Administration and Management in Criminal Justice ─ A Service Quality Approach

  • ISBN13:9781506361529
  • 出版社:Sage Pubns
  • 作者:Jennifer M. Allen; Rajeev Sawhney
  • 裝訂/頁數:平裝/528頁
  • 規格:23.2cm*18.7cm (高/寬)
  • 版次:3
  • 出版日:2018/02/20
定  價:NT$5040元
可得紅利積點:151 點

無庫存,下單後進貨(採購期約45-60個工作天)

商品簡介

Emphasizing proactive techniques for administration, Administration and Management in Criminal Justice: A Service Quality Approach, Third edition uses a service-quality lens to address administration and management concepts in the all areas of the criminal justice system by identifying the stakeholders and their roles within the service delivery process. Students and criminal justice administrators will come away with an understanding of how to respond to customers (often these are other criminal justice professionals, offenders, victims, and the community) and to changing environmental factors. Authors Jennifer M. Allen and Rajeev Sawhney encourage students to consider the importance of their future role in providing high-quality and effective criminal justice services and challenge them to critique their own views of what constitutes management in this service sector, all with the goal of making improvements in criminal justice effectiveness. 

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