The book introduces the emerging field of service design thinking in an accessible manner to beginners and students and it broadens the knowledge and can act as a resource for experienced design profe
Here is the companion to This Is Service Design Doing—with all the Methods you need. Here is the printed version of the Method Companion to . #TiSDD briefly described more than 50 design method
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actuallydo service design to improve the quality and the interaction between service