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目次
目次
Unit 1 Introduction to Hotel Industry
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Trend in Hotel Investment Shrinking by 50%
Unit 2 Reservations
Part One Dialogues
Part Two
Part Three
Part Four Cuitural Salon: Westin Hotels and Resorts Goes Smoke-free
Unit 3 Checking in
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Turn Front Desk Clerks Into Front Desk Salespersons
Unit 4 Housekeeping Services
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Enhancing the Guest Experience
Unit 5 Telephone Services
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Telephone Operators Work
Unit 6 Handling Complaints
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Hotel Customer Loyalty: Splitting Hairs
Unit 7 Fitness and Recreation Center
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: The Recreation and Fitness Center of Shangri-La Hotel
Unit 8 Checking out
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Does Your Hotel Accept Checks?
Unit 9 Food Service
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Concept Restaurants Are Here to Stay
Unit 10 Taking Orders
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: The Awaiting Area
Unit 11 Serving Dishes
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Chef, Cooks, and Food Preparation Workers
Unit 12 Dealing with Complaints
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Dining at Taylors Restaurant of Dartmouth
Unit 13 Paying the Bills
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Japanese Cuisine
附錄
附錄1 參考譯文
附錄2 參考答案
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Trend in Hotel Investment Shrinking by 50%
Unit 2 Reservations
Part One Dialogues
Part Two
Part Three
Part Four Cuitural Salon: Westin Hotels and Resorts Goes Smoke-free
Unit 3 Checking in
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Turn Front Desk Clerks Into Front Desk Salespersons
Unit 4 Housekeeping Services
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Enhancing the Guest Experience
Unit 5 Telephone Services
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Telephone Operators Work
Unit 6 Handling Complaints
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Hotel Customer Loyalty: Splitting Hairs
Unit 7 Fitness and Recreation Center
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: The Recreation and Fitness Center of Shangri-La Hotel
Unit 8 Checking out
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Does Your Hotel Accept Checks?
Unit 9 Food Service
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Concept Restaurants Are Here to Stay
Unit 10 Taking Orders
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: The Awaiting Area
Unit 11 Serving Dishes
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Chef, Cooks, and Food Preparation Workers
Unit 12 Dealing with Complaints
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Dining at Taylors Restaurant of Dartmouth
Unit 13 Paying the Bills
Part One Dialogues
Part Two
Part Three
Part Four Cultural Salon: Japanese Cuisine
附錄
附錄1 參考譯文
附錄2 參考答案
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