CUSTOMER SERVICE BUSINESS 2000
商品資訊
相關商品
商品簡介
作者簡介
商品簡介
Business 2000: Customer Service is a new way to introduce customer service skills. With information on the importance of customer service, understanding and satisfying the customer's needs, and ways to interact with the customer, the sleek 4-color design holds the user's attention. Learn how to provide superior customer service, ways to handle difficult situations, and more!
作者簡介
Career Solutions Training Group (CSTG) is a company of experienced forward-looking educators, trainers, and business professionals with a focus on sharpening workplace readiness skills for the 21st Century. CSTG provides consulting services to educational institutions and government agencies and their business partners. They also produce unique and highly effective publications for a wide range of education and training situations.
主題書展
更多書展本週66折
您曾經瀏覽過的商品
購物須知
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。