商品簡介
Every time you walk into a meeting, talk to your boss or coworker, or address an audience of 1 or 1,000, your're on. Believe it or not, your ability to succeed in an organization depends on your communication skills---even in situations where it appears that no one is actually listening.
In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself. All business professionals need to know how to communicate clearly, concisely, and passionately if they want their intended message to impact others.
Shut Up and Say Something shows readers how to convincingly communicate their expertise in any business situation. This book demonstrates how to condense complicated concepts, minimize communication mistakes, avoid misinterpretation, convey vision, and quickly influence decision makers. Strategies for expressing yourself succinctly and clearly, dodging "loaded" questions, thinking fast on your feet, humanizing inscrutable information, and using humor to engage an audience are examples of the topics covered. The importance of prioritizing outcomes is emphasized throughout the book.
作者簡介
Karen Friedman is a professional communication coach and speaker who serves as president of Karen Friedman Enterprises (www. karenfriedman.com). Her techniques to help business professionals become more powerful persuasive communicators have been applied on four continents. Her published works include Speaking of Success: World Class Experts Share Their Secrets. Friedman was formerly an award-winning television news reporter and a political candidate.
