滿額折
Dealing With Difficult People
商品資訊
系列名：Instant Manager
ISBN13：9780340946510
出版社：Hodder & Stoughton UK
作者：Karen Mannering
出版日：2009/04/01
裝訂：平裝
商品簡介
作者簡介
商品簡介
An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal with difficult aspects of your own personality.
作者簡介
Karen Mannering is the author of Dealing with Difficult People in a Week.
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