Innovations in Human Resource Management: Getting the Public's Work Done in the 21st Century

Thirty American academics, researchers, policy makers, and national experts in public administration contribute 22 chapters offering the latest thinking on human resource management in public service. A product of the National Academy of Public Administration--an independent, nonprofit organization chartered by Congress to identify emerging issues of governance--the text focuses primarily on federal government policies and practices, and the major issues and trends in human capital management. Coverage includes likely future challenges; the 21st century multisector workforce and how it has dramatically altered the traditional model in which civil servants exclusively delivered public service; major transformation initiatives in two federal agencies, the GAO and NASA; innovative human capital solutions of the past decade, designed to improve effectiveness and efficiency; the additional tools needed to manage human resources; and legislating reform. The text is introduced with a foreword by Paul A. Volcker. Annotation c2009 Book News, Inc., Portland, OR (booknews.com)