商品簡介
Upshaw, a brand and marketing consultant, shows businesses of all sizes how to build a more motivated workforce, increase customer loyalty, and bolster credibility among stakeholders by convincing customers rather than selling them. Focus is not on corporate social responsibility or cause marketing, but rather on how companies can create stronger marketing programs through the practice of integrity, and how those programs can help achieve business goals. Using real-world examples from companies such as Patagonia and Trader Joe's, he explains how to promote products and services more persuasively and honestly. Suggestions are offered for internal marketing, benchmarking, marketing planning, and training to help put integrity strategies into practice. Annotation c2007 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Lynn B. Upshaw (San Rafael, CA) is an internationally known brand and marketing consultant to major corporations. He is also the author and coauthor of two highly-regarded books on marketing strategy, and a member of the MBA faculty at the Haas School of Business, University of California at Berkeley.
