商品簡介
Designed as a companion to the author's Strategic Planning for Results, this manual provides the instructions public librarians need to achieve the goals and objectives outlined in that volume. Nelson, a public library consultant and trainer, outlines the specific steps for creating a change- friendly environment, assigning activities to the staff, evaluating the effectiveness of proposed activities, streamlining policies and procedures, determining the proper use of time and resources and making adjustments as needed. This manual also provides the worksheets and forms needed to implement these changes, and appendices include guidelines for collecting and interpreting data. Annotation c2009 Book News, Inc., Portland, OR (booknews.com)
