商品簡介
Palmer is a management consultant specializing in leadership and organizational development. Written for people trying to improve their organizations executives, managers, project sponsors and leaders, and team leaders and members Palmer's text addresses understanding and dealing with the human aspect of change. The author provides practical tools for assessing an organization's readiness for change and an easily understood, step-by-step model to ensure a change project will be successfully accepted by an organization. Annotation c2004 Book News, Inc., Portland, OR (booknews.com)