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OPTIMIZING INFORMATION TECHNOLOGY:IMPROVING BUSINESS PROJECT EXECUTION AND LOWERING FINANCIAL COSTS
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OPTIMIZING INFORMATION TECHNOLOGY:IMPROVING BUSINESS PROJECT EXECUTION AND LOWERING FINANCIAL COSTS

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作者簡介
目次

商品簡介

A valuable guide to making better IT decisions within business

Optimizing and Assessing Information Technology is designed to be both easy-to-use and immediately useful. Engaging and accessible, this book has been created to help you focus on improving business project execution through effective IT optimization and assessment. While it skillfully outlines a framework for optimizing and assessing IT, it does not get into specific technologies per se, given the rapid and increasing pace of technical change across the world today.

Optimizing and Assessing Information Technology involves a step-by-step process whereby various aspects of IT are evaluated. In addition to the book itself, a companion website offers templates, checklists, and related materials for your reference and use. With this book as your guide, you'll be able to generate an accurate and reliable assessment of a company's IT operations and identify areas on which to focus to optimize IT. Topics such as "against what to assess operations" and "optimized as compared to what" will be addressed throughout the course of this reliable resource.

  • Introduces the concept of the IT Pillars Model (IPM) for optimizing and assessing IT and examines where and how the IPM fits into the overall operations of a business
  • Filled with the author's experience of working across the field of IT in both small and large companies
  • Offers the most detailed, hands-on user's guide to the principles and practice of the IPM by examining each aspect of the IPM in the context of case studies
  • Covers the topic of tools and reporting, including analytical tools such as ROI, benchmarking, and metrics

Optimizing and Assessing Information Technology provides valuable insights into this discipline, but the coverage of IT in this book extends beyond technology itself. It also covers various aspects of the people, processes, and technology components associated with IT as a whole.

作者簡介

K. SCOTT PROCTOR is the CTO and Head of Quality for the Global Marketing Services Division of GSI Commerce, now a part of eBay. His experience includes working as an executive director at AstraZeneca Pharmaceuticals in the United States and as the CIO at GE Healthcare Life Sciences in Sweden. Proctor earned his BA, MBA, and MS from the University of Virginia and is a CFA (Chartered Financial Analyst) charterholder. He is a Certified Six Sigma Black Belt (CSSBB) by the American Society for Quality (ASQ) and has an ITIL (v3) Foundation Certificate in IT service management. Proctor is the author of two editions of a book on financial modeling published by Wiley, as well as a number of scientific publications in the field of ophthalmology.

目次

Foreword.

Preface.

Part I: Introduction to the IT Pillars Model.

Chapter 1: IT Fundamentals.

Optimizing and Assessing IT.

Introducing the IT Pillars Model.

Summary.

Chapter 2: The Role of IT in Business Operations.

Models and Definitions.

Strategy.

Business Model.

Operating Model.

Enterprise Architecture.

Chapter 3: The Strategy Pillar.

From Strategy to Delivery.

People.

Process.

Technology.

Next Steps.

Chapter 4: The Project Management Pillar.

From Strategy to Delivery.

People.

Process.

Technology.

Next Steps.

Chapter 5: The Operational Excellence Pillar.

From Strategy to Delivery.

People.

Process.

Technology.

Ending with the Customers.

Chapter 6: The IPM Scorecard.

Overview of the Process.

Example Scorecard.

Template Details.

Summary.

Part II: Case Study #1: A Mature Organization.

Chapter 7: Introduction to Case Study #1.

Company Background.

Financials.

Operations.

IT Organization.

Corporate and IT Goals.

Chapter 8: The Strategy Pillar of a Mature Organization.

Background.

People.

Process.

Technology.

Chapter 9: The Project Management Pillar of a Mature Organization.

People.

Process.

Technology.

Chapter 10: The Operational Excellence Pillar of a Mature Organization.

People.

Process.

Technology.

Chapter 11: The IPM Scorecard of a Mature Organization.

Assessed.

Optimized.

Summary.

Part III: Case Study #2: A Growing Organization.

Chapter 12: Introduction to Case Study #2.

Company Background.

Financials.

Operations.

IT Organization.

Corporate and IT Goals.

Chapter 13: The Strategy Pillar of a Growing Organization.

People.

Process.

Technology.

Chapter 14: The Project Management Pillar of a Growing Organization.

People.

Process.

Technology.

Chapter 15: The Operational Excellence Pillar of a Growing Organization.

People.

Process.

Technology.

Chapter 16: The IPM Scorecard of a Growing Organization.

Assessed.

Optimized.

Summary.

Part IV: Tools and Reporting.

Chapter 17: IT Measures, Metrics, and Indicators.

Data, Information, Knowledge, and Wisdom.

Measures, Metrics, and Indicators.

Benchmarking.

ROI.

Chapter 18: Reporting.

Simple IT Assessment.

People, Process, and Technology (PPT) Assessment.

Cost Assessment.

Acquisition Integration Assessment.

Red Flag Report.

Summary.

Chapter 19: Conclusion.

About the Website.

Notes.

About the Author.

Index.

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優惠價:90 2563
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